If you have questions or concers about how to take care of your toy, please reach out at the email listed below or join Discord channel and ask there.
Here's what you need to know about how we ship our packages!
The standard rate for shipping is $8, and you will get your products in 4 to 6 days.
Priority shipping costs $20 and you’ll get your products in 2 to 4 days.
If you spend $99 or more, you’ll qualify for free shipping (+you’ll also get The eBook of kinky sex ideas). In this case, we ship the economical way, and you’ll get them in 4 to 6 days.
We are not always sending packages with the same company, since the shipping prices and times are highly variable. We calculate what’s the best at the given moment.
It’s also possible that we send your packages from two different warehouses, depending on availability, location, delivery time, and several other factors.
All orders ship within 2 business days, however, because of the recent COVID-19 restriction put on many US states, it may take up to 5 business days for your shipment to be sent. Our warehouses are working with minimal staffing and following diligent safety precautions. There are also significant delays in shipping right now. While we will do everything we can to assist you, we are not responsible for delays in receiving your package.
You will receive a tracking code once your shipment has been shipped.Shipping is discreet and does not have The Sex Shed or any other information visible on the packaging.
Please confirm your shipping address before you check out. We are not liable for product shipping once it has left our facilities.
Products returned to us from failure to claim or bad addresses will be returned into inventory automatically. You will be charged for shipping plus a 20% restocking fee with a minimum of $10.
The rest will be returned to you as a credit you can use in store. If you would like the product, you will have to place an order again. We cannot offer you free shipping on the returned product if the order is under $99.
You must be 18 to order from The Sex Shed. By using our site, you're confiming you're of age.
In case of any questions, please reach out to us at the support email address listed below.